I would like to thank you for all your help and cooperation in setting up CMS Software for my company. You were very helpful and courteous all the time and I am more than happy with your attitude and way of dealing your client. I would definitely recommend your business to others.
I have been using vitalsoft ltd in my office and it has been running since 2011. The software CMS is brilliant it has made managing drivers so easy and the booking system is very very nice. It's very easy to take the bookings and dispatch it to drivers. I would certainly recommend this software for a cab office. And one thing more that the staffs is very or I should say extremely polite and helpful.
we at diamond cars have been using cms dispatch system for the past four years.it is an excellent system for a medium size company like ours. we always had quick response from the software sport team.Over all an excellent product with good sport and back up.
I am writing to thank you for all the help and support i have received since using your services . All the team here really appreciate all your efforts when helping troubleshoot any problems. All your help has been extremely helpful in the development of Western Cars and we feel happy to be working alongside CMS now and in the future .
We are using Cab Management system since we launched our business and it has been a big instrument on how we conduct our business. The system is fully PCO compliance, therefore it ensures we are following PCO regulations by giving you alerts when insurance, MOTs, Road Tax etc expires and keeping records as required by regulator. We also like the flexibility of the system which enabled us to tune it to our specific business needs. Above all, the support staff are very helpful when you need assistance and always respond to inquiries in timely manner.
We needed something to automate most of our taxi office routine jobs, while keeping tight control of Road Shuttles drivers and integration with our web site. Vitalsoft delivered on all counts. Our website is currently one of the best among any taxi operator in the whole of Northamptonshire.
Vitalsoft worked with us on the website all along, gathering requirements, to draft design, to the final completion, testing and full integration with CMS. Vitalsoft's engineers worked professionally with our team, and responded very fast to our issues. We have complete confidence in them that someone will be there 24/7 to help in case something goes wrong at our end. Their engineers are quite communicative to exchange ideas about the architecture of the system and how we wanted it deployed at our taxi office.
Seeing the end result and how we worked together to achieve it, we have the firm belief that we made the right decision in choosing Vitalsoft and CMS.
I would just like to say a big thank you to you and your colleagues for
the excellent support and services that Vitalsoft offers. As you know I looked extensively
at the available software available to our industry and believe I made the right
choice by choosing Vitalsoft to run my business.
Once again, thank you for your excellent customer service support, please do not
hesitate to give my details to any prospective customer if they would like to hear
first hand my experiences with your company.
Vitalsoft have played a central role in the implementation of our in-house
systems and development of our bespoke-made online booking platform.
We have been very pleased with their service and active involvement in the project,
they have displayed patience and responsiveness when meeting our exacting demands.
Displaying a focused and positive attitude towards improvement, Vitalsoft have succeeded
our expectations and in the process really impressed us here at Essence Transport.
It has been a pleasure to work with Vital Soft on several occasions. They have been
very professional, provided first-class support to all our customers and are now
our provider of choice.
We are a local based family company based in South west London, we have
been operating since 1978 and have seen many changes in the market place. A few
years ago, we switched from the writing all of our jobs down on sheets to a computerised
database and despatch system.
Initially the cost was daunting, but with Vitalsoft we managed to achieve this at
a very reasonable cost and with a very professional service. This led us to have
a number of obvious advantages for the number of calls that we received. We combined
this with caller id to rapidly book jobs for repeat customers in a number of seconds.
Previously booked jobs were maintained in a database which allowed us to view, amend
and retrieve future bookings as well as the journeys already undertaken. Thus as
a manager, I could trace specific jobs or drivers related to specific fields.
I could trace the exact date, time, pick up point and destination for customer complaints,
lost property, checking if drivers were working, and how long they had been working.
The application proved very useful for me as a manager.
Vitalsoft have been an inspiration to us. They have been in constant contact, both
in the design and the implementation of the system. The support they have provided
for the product has allowed us to operate effectively in a very competitive environment.
Azhar
CMS Taxi Dispatch Software we found it efficient, user friendly and economical it
save our time and money ,no more false location from drivers as you can track them
live. CMS a complete solution and satisfaction in taxi industry whatever you need
in taxi dispatch system you will find it in CMS. We are very much happy with excellent
customer service and prompt response in cause of help.
Mohsin Pervez
Vital Soft CMS is the way forward I would highly recommend to any forward looking
Cab Firm. I think Vital Soft is vitally important in our business. I would like
to congratulate CMS team for their hardwork and service they provide. I wish them
all the best for the future.
